Orders
We apologize for any inconvenience you've experienced with your damaged order. Take clear pictures of the damaged item(s) exactly as you received them. Ensure that the damage is visible in the photos. Email us at hello@mylazypie.com and we'll be sure to help you out.
Sorry! Looks like we've made a mistake. If you received an incorrect item, or an item that you didn't order, please email us at hello@lazypie.com and we'll be sure to help you out.
If you need to change your address on file, simply login to your account and follow the steps in modifying your personal information. Keep in mind that we're not able to change the address on an order if it's already been shipped out. If you need to reroute your package, please email us at hello@lazypie.com and we'll be sure to help you out.
Our standard procedure involves preparing your order within 24 hours of receiving it. Once your order is prepared and ready for delivery, we will promptly send you an email notification, ensuring you are informed about when to expect your delivery.